Lakes Lodges Ltd is sensitive to privacy issues on the Internet. We believe that it is important you know how we treat the information we receive about you on the Internet and how the information is collected.
In general, you may visit the site without telling us who you are or revealing any personally identifiable information about you. Our servers collect the domain names, operating system in use (e.g., Macintosh, Windows) and browser (e.g., Netscape, Internet Explorer). This information is aggregated to measure the number of visits, average time spent on the Site, pages viewed, etc. Lakes Lodges uses this information to measure the use of our Site and to improve the content of our Site. E-mail addresses and other personally identifiable information such as first and last name, telephone number, and other similar information are known only when voluntarily provided by a visitor for registration or other participation of visitors in any available online interactive activities. Collection Of Your Information As part of confirming a reservation we will collect certain details in relation to the booking, either by the online booking system or by telephone. This will include names of guests staying, a home address, contact telephone number and email address and any additional information we may require to help you meet your reservation requirements.
Use Of Your Information
We may use the personal information you provide for any of the following purposes: (1) to confirm reservations and bookings; (2) to understand the use of our Site and make improvements; (3) to fulfil prizes; (4) to respond to specific requests from visitors; (5) to protect the security or integrity of our Site when necessary; (6) to send you notices and solicitations regarding Site and our businesses; and (7) in general to promote and market ours and only our products to you. These solicitations may take the form of mailings or other couriers, telephone calls, e-mail solicitations and other methods of contact. If you do not want to receive these solicitations from us using your personally identifiable information, please notify us. At times, we may conduct online surveys to better understand the needs and profiles of our visitors. When we conduct a survey, we will try to let you know how we will use the information at the time we collect the information from you on the Internet.
Security and Disclosures Of Your Information
Unless otherwise disclosed during the collection, personally identifiable information that may be collected in connection with visitors to this Site is retained by Lakes Lodges. Information is kept online under behind multiple password-protected areas and any written data is kept safe under lock and key. Lakes Lodges do not sell, transfer or otherwise disclose this personally identifiable information outside this company, except where disclosure is required by law.
How Long Do You We Retain Your Information For
We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes or to meet legal requirements from HMRC. Where your information is no longer required, we will ensure it is disposed of or deleted in a secure manner.
You have a right to ask us about any personal data that is held about you at any time to either update your personal details or find out what information is held. You can contact us by:
Phone: 015394 36544
Post: write to us at the following address to obtain a copy of the personal information Lakes Lodges holds about you: Lakes Lodges Ltd., The Croft, Hawkshead, Cumbria, LA22 0QS, enclosing your postal details.
A technology called “cookies” may be used to provide you with tailored information. A “cookie” is a tiny element of data that a web site can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. You may be able to set your browser to notify you when you receive a cookie. Our cookies collect the operating system and browser that a visitor is using.